Frequently asked questions

Q

Are you a manufacturer or a trading company?

A

We are a manufacturers with more than 10 years of professional production experience. We have domestic and international sales departments.

Q

Can you make customized products?

A

Yes, we mainly make customized products. We develop and produce products based on design and drawings provided by customers.

Q

What Is Your Warranty Period?

A

1 year guarantee for the whole unit, 1% of free spare parts for each full container shipment.

Q

Do you offer technical support?

A

Yes, we offer video demonstrations for installation and maintenance purposes to assist you with technical support.

Q

What are the available payment options?

A

We accept payment through West Union, T/T (bank wire transfer), L/C (letter of credit), and other negotiable payment terms.